Repair Windows Error 0x00000096    |    STOP 0x00000096    |    Fix Windows Registry Errors


STOP Errors are usually the result of a hardware malfunction or device driver issue. It is also possible to receive a Blue Screen Error due to bad system memory, malfunctioning power supply, components overheating, or hardware overclocked beyond its specification. In older versions of the Windows OS you may also receive Blue Screen Errors due to incompatible DLL files.

Since the only option when receiving a Blue Screen Error is to reboot, any unsaved data is lost. With that in mind, it is very important to eliminate these errors to protect your data.

Basic Troubleshooting

Troubleshooting STOP Errors can be a difficult and time consuming process. Try these basic steps to fix your own Blue Scree Error. We hope it will help you avoid an expensive service call and provide a rewarding experience of solving the problem on your own.

Advanced Troubleshooting

The following details are for advanced users. These are provided for your convenience and may help those with advanced knowledge discover the root cause of their STOP Error.


The INVALID_WORK_QUEUE_ITEM stop error code has a value of 0x00000096. This stop error code indicates that a queue entry was removed that contained a null pointer.


The following parameters appear on the blue screen.

1The address of the queue entry whose flink or blink field is NULL.
2The address of the queue that is being referenced. Typically, this queue is an ExWorkerQueue.
3The base address of the ExWorkerQueue array. (This address helps you determine if the queue in question is indeed an ExWorkerQueue. If the queue is an ExWorkerQueue, the offset from this parameter will isolate the queue.)
4Assuming the queue is an ExWorkerQueue, this value is the address of the worker routine that would have been called if the work item had been valid. (You can use this address to isolate the driver that is misusing the work queue.)


The INVALID_WORK_QUEUE_ITEM stop error code occurs when KeRemoveQueue removes a queue entry whose flink or blink field is NULL.

Any queue misuse can cause this error. But typically this error occurs because worker thread work items are misused.

An entry on a queue can be inserted on the list only one time. When an item is removed from a queue, its flink field is set to NULL. Then, when this item is removed the second time, this stop error code occurs.

In most situations, the queue that is being referenced is an ExWorkerQueue (executive worker queue). To help identify the driver that caused the error, Parameter 4 displays the address of the worker routine that would have been called if this work item had been valid. However, if the queue that is being referenced is not an ExWorkerQueue, this parameter is not useful.

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Fix Windows Registry Errors    |    Fix Error Code 0x00000096    |    STOP 0x00000096